Friday, February 4, 2011

New Coupons and an explanation - sort of....

Coupons.com has released several new coupons.
I know that many of you have concerns about visiting their site given what
happened the other day.  Scroll down to the bottom of this post to see a response from them that was
left in the comment section on Hip2Save.
I am not totally satisfied by the response, it's one heck of a coincidence that so many people would have this happen and their site has nothing to do with it.
I do not participate in any sort of file sharing (I have learned that lesson) and have an excellent anti-virus on
my computer that would likely detect a "latent trojan".
Oh well, hopefully if it was on their end this has taught them a lesson and they will be more diligent about protecting their customers.
You can check out the new Coupons HERE (try zip 90210) -  I won't be offended if you choose not to :)
Thanks Hip2Save

$1/2 Oscar Mayer Deli Creations
$1/2 Stove Top Stuffing Mix
$1.50/1 Package of Philadelphia Cooking Creme
$1/1 Robitussin Product HERE
$1/2 Sunshine Cheez-it or Crispix Cereal
$1/2 Keebler Crackers
$0.50/1 Breakstone’s Sour Cream
$1/1 Chex Cereal
$1/1 Green Works Laundry Detergent
$1/2 Famous Amos Cookies






Hello Couponers! My name is Rich and I am a Support Engineer at Coupons.com.


We are sorry to hear about these reports of viruses on our website and we have already reviewed our code to make certain that this issue is not being caused by or originating from our end.


The problems being described here indicate that some of our users are being tricked by a browser redirect trojan that has been sitting latently on their local machine since it was downloaded, most likely from a questionable file sharing network file, questionable email, questionable website, even an instant messaging program with sharing rights enabled.


The trojan modifies your web browser to redirect to a malicious website that is made to look like a Microsoft “My Computer” window running a fake virus scan that is detecting non-existent threats on their computer. This is not a real Microsoft window, you are not seeing a real virus scanner, the threats being shown do not really exist. There is only one virus here and that’s the one that keeps sending you to the malicious website. In that sense it is a pretty mild threat to your computer other than being very annoying and possibly scary.


This is a popular scam that resurfaces around the web from time to time. It is meant to draw people into downloading a real trojan that will continue to annoy its victims with more fake virus alerts even more persistently until they submit to and purchase a fake program that does absolutely nothing. The scammer can then attempt to use that credit card information for other purposes. Please do not follow the instructions on this malicious website. When you see it, close your browser.


There is a lot of useful information on the Internet on how to identify the source of and remove the trojan responsible for this annoyance. Please visit Google and search for “Fake AVG 2011″ for more information about this issue and how to remove it from you computer.


Again I wanted to reassure you that Coupons.com is not infected with a virus, and is not infecting your computer with a virus either. Our website is likely being targeted by the redirect virus on your computer by some logic unknown to us, probably because it is a popular site in your browsing history. My recommendation is to research the issue through Google, follow the solutions to neutralize the redirect virus, and use caution moving forward when downloading unknown emails, files, and websites to ensure it doesn’t find its way back on to your machine again.





2 comments:

  1. That's crazy - I JUST reformatted my Windows computer yesterday... meaning, i just reloaded Windows from scratch. After spending hours loading the required Windows updates... I was ready to go. I went to Coupons.com, downloaded the coupon printing software... within a half hour or so, that fake "my computer" popped up on my screen, w/ the fake virus scan. I was like...wtf! I just reloaded windows, how could this happen so fast. I only went to a few sites (including coupons.com) Anyhow, I downloaded Avast! virus scan (free)... and i'm good now. That's crazy!

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  2. I don't really have much doubt it originated from Coupons.com, and if it did then I wish they would admit to it. It happens - it's not a small deal but it is just life if you are online. I am glad you your computer has recovered :) A virus just like this crashed my last laptop and to contain and remove the virus was going to be several hundred dollars, with no guarantee that it would be removed.

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