Thursday, March 24, 2011

Kroger - eCoupons and Paper Coupon NO LONGER can be combined.


All right, after oh so many emails about the "change" to Kroger's Coupon Policy
I have in turn emailed and called and here is the deal.

Kroger HAS updated their registers so that you can NO LONGER use a eCoupon 
in conjunction with a paper coupon.
Your paper coupon will prompt the register if there is already an eCoupon attached to that item.
This is not actually a change - it has sort of always been this way but the register did not catch it 
and not all eCoupons stated that you could not use them together.

Now when you load a Kroger.com eCoupon to your shoppers card the new disclaimer on each coupon 
states the following:

CONSUMER: No other coupon may be used with this coupon. Consumer pays any sales tax. Direct-to-Card coupons are easy to redeem. Simply swipe your store savings card at checkout for automatic savings. (Ref. 123456)
Limit of one coupon per item. Digital coupons and paper coupons may not be combined on the purchase of a single item.
This wording is not found on Cellfire, Shortcuts and P&G eCoupons so I guess we will just have to see how it all plays out.  
In an email from someone at Kroger they told me that the coupon policy for our area also states:
The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.
Any one else confused?  Who knows what will happen over the next few weeks.  My advice is to go with the higher value coupon! And don't expect your cashier to push it through anyways.  Kroger is by far my favorite store to shop at and this will not in anyway deter me from continuing to shop, coupon and save lots of money at my beloved Kroger :)
I don't have any trips planned to Kroger for the remainder of the week so if you go and have this situation occur let us know how it turns out!

2 comments:

  1. I visited Kroger this week and was unable to use my paper coupon because I had an e-coupon. Now I am careful which coupons I download because the paper coupons will double.

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  2. Thanks for the research. Will share with my readers too! What a bummer! :(

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